Episode 072 - Chris McIntyre
Listen now on Apple Podcasts (or wherever you listen to podcasts)
Chris McIntyre started EagleRider with business partner Jeff Brown when they stumbled upon a gap in the market. Chris and Jeff wanted to take sabbaticals from their jobs and travel around the United States on Harleys, but they found that there were no motorcycle rental services. EagleRider operations started from humble beginnings, but they defined the untapped niche of promoting the American Dream to adventure-minded vacationers, and assembled a team who are passionate about motorcycles, about travel, and about fulfilling dreams.
Chris joins me on the show today to share why he left his corporate job and became an entrepreneur, why he and his partner chose to go into motorcycle rental, and the miracle that helped get the company off the ground. He outlines his philosophy on how to overcome problems and manage the setbacks and occasions when things don’t go to plan. Chris also describes how the EagleRider membership program works and why they decided to go in that direction to better serve their customers.
"I truly believe you can will success. You need the right ingredients, but we're in control to make magic happen. It's whether or not we really want to.” - Chris McIntyre
“We're in the business of dreams.” - Chris McIntyre
“When you're faced with adversity, you become better, you get better financing, you get better insurance, you run more optimally, you get better people that you listen to. You always solve problems by collectively working with your team.” - Chris McIntyre
This week on The Wow Factor:
Why they pivoted EagleRider’s game plan on the feedback of their first four customers
Why the team was so keen to take the motorcycle rental experience global
Some of the touching moments that Chris has seen at EagleRider and why he feels it is truly one of the greatest gifts from God is to help others find their happiness
Some of the latest bikes EagleRider has in their stable
Why Chris was always so focused on building a team of knowledgeable, capable experts
What Chris’s ‘high five’ culture is and how he fosters that mindset at EagleRider
The most important things that Chris has learned from the school of hard knocks and how that helps him move forward when things don't go to plan
Chris McIntyre’s Words of Wisdom:
Build a team of people smarter than you are, make a company culture that is based around happiness and experiences, and embrace innovation.
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